Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, company name
• Project Information: Project type, budget range, timeline, project requirements, website URLs
• Communication Data: Messages, inquiries, and correspondence you send to us
• Newsletter Subscriptions: Name and email address when you subscribe to our newsletter
• Discount Codes: Discount codes generated for newsletter subscribers

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on pages, click patterns, referring website
• Cookies and Tracking Technologies: See Section 6 for details

1.3 Third-Party Services

We use third-party services that may collect information:

• Supabase: Database hosting (stores contact form submissions and newsletter subscriptions)
• Email Services: Nodemailer for sending emails
• Hosting: Vercel for website hosting

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 Service Provision

• To respond to your inquiries and provide technical consultations
• To process and manage project requests
• To communicate with you about your projects
• To deliver our web development and digital services

2.2 Business Operations

• To improve our services and website functionality
• To analyze usage patterns and website performance
• To prevent fraud and ensure security
• To comply with legal obligations

2.3 Marketing and Communications

• To send you newsletters and updates (with your consent)
• To provide discount codes and promotional offers
• To inform you about new services or relevant information

Legal Basis (PIPEDA Principle 4.3): We collect and use personal information only for purposes that a reasonable person would consider appropriate in the circumstances.

3. Disclosure of Information

3.1 Service Providers

We may share your information with third-party service providers who assist us in operating our business:

• Database Hosting: Supabase (stores your data securely)
• Email Services: Email delivery services
• Hosting Providers: Vercel (website hosting)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to:

• Comply with legal processes
• Protect our rights and property
• Prevent fraud or security threats
• Protect the safety of our users

PIPEDA Principle 4.1.3: We do not sell your personal information to third parties.

4. Your Rights

4.1 Rights of Canadian Users (PIPEDA)

Under PIPEDA, you have the right to:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Withdrawal of Consent: Withdraw consent for collection, use, or disclosure (subject to legal or contractual restrictions)
• File a Complaint: File a complaint with the Office of the Privacy Commissioner of Canada if you believe we have violated your privacy rights

PIPEDA Principle 4.9: You have the right to access your personal information and challenge its accuracy.

4.2 Rights of U.S. (California) Users (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know: Request disclosure of what personal information we collect, use, disclose, or sell
• Delete: Request deletion of your personal information (subject to certain exceptions)
• Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
• Non-Discrimination: Not be discriminated against for exercising your privacy rights
• Correction: Request correction of inaccurate personal information (CPRA)
• Limit Use of Sensitive Information: Limit the use of sensitive personal information (CPRA)

4.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

We will respond to your request within:

• Canada (PIPEDA): 30 days (may be extended with notice)
• California (CCPA): 45 days (may be extended by 45 additional days with notice)

We may require verification of your identity before processing certain requests.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data transmitted over the internet is encrypted using SSL/TLS
• Secure Storage: Personal information is stored in secure databases (Supabase) with access controls
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Updates: Security measures are regularly reviewed and updated

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

6.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website. We use cookies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve website functionality

6.2 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings

6.3 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

CCPA Notice: We do not sell personal information collected through cookies. California residents can opt-out of the sale of personal information (though we do not engage in such sales).

7. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Protect our legitimate business interests

PIPEDA Principle 4.5: We retain personal information only as long as necessary for the fulfillment of those purposes.

When personal information is no longer needed, we securely delete or anonymize it.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

CCPA/COPPA Compliance: We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.

We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending an email notification (for significant changes)

PIPEDA Principle 4.8: We are open about our policies and practices regarding the management of personal information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

12. Complaints

12.1 Canadian Users

If you have a complaint about our privacy practices, you may contact:

12.2 California Users

If you have concerns about our privacy practices, you may contact:

13. Governing Law

This Privacy Policy is governed by the laws of Canada. For California residents, this policy also complies with California state law, including CCPA and CPRA.